Privacy Policy

Depending on how you interact with our website, we may receive information such as:

• Name
• Telephone or mobile number
• Email address
• Appointment-related information
• Information submitted through enquiry or contact forms
• Messages or information shared through WhatsApp or other communication channels
• Website usage and technical information collected through cookies and analytics technologies

Please avoid submitting detailed medical or sensitive health information through general website forms unless specifically requested by the clinic.

Information provided through the website may be used to:

• Respond to enquiries and appointment requests
• Contact you regarding your requested consultation
• Provide information about our dental services
• Respond to questions or requests submitted through the website
• Improve our website and patient communication experience
• Understand website traffic and usage
• Monitor the effectiveness of our digital marketing activities, where applicable
• Maintain website security and functionality

We do not use information submitted through the website to provide a diagnosis or replace an in-person consultation with a qualified dental professional.

An appointment enquiry submitted through this website does not by itself establish a dentist-patient relationship.

Any treatment recommendation, diagnosis or clinical decision will be made by the treating dental professional following an appropriate consultation and examination.

Our website may use cookies and similar technologies to support website functionality, understand visitor behaviour and improve the website experience.

Where applicable, analytics and marketing technologies may be used only in accordance with the visitor's selected cookie preferences.

Visitors can manage or change their cookie preferences through the Cookie Settings option available on the website.

We may use trusted service providers to support website hosting, communication, analytics, appointment enquiries, security and other website-related functions.

Information will only be shared where reasonably necessary to provide the requested service, operate the website, comply with legal obligations, or protect the rights and security of the clinic and its users.

We take reasonable administrative and technical measures to protect information submitted through the website against unauthorized access, misuse, alteration or disclosure.

However, no website or electronic transmission can be guaranteed to be completely secure.

Our website may contain links to third-party websites or platforms, including social media and communication services.

Dr. Sunny's Smile Factory is not responsible for the privacy practices, content or security of external websites. Visitors should review the privacy policies of those websites separately.

The website is intended for general use. Where information concerning a child is submitted for an appointment or enquiry, it should be provided by a parent, legal guardian or other person legally authorized to provide such information.

This Privacy Policy may be updated when our website, services, technology or legal requirements change.

The revised version will be published on this page with the updated effective date.

For questions regarding this Privacy Policy or the handling of information submitted through this website, contact: